EZBookPlus Privacy Policy
Effective date: September 30, 2026
EZBookPlus is operated by Christopher Robinson as a sole proprietor. This policy explains how EZBookPlus collects, uses, shares, protects, and retains information when customers and businesses use the platform.
Information we collect
We may collect account and profile information; names, email addresses, and telephone numbers; appointment, provider, class, membership, attendance, and service details; payment status and transaction references; messages and reviews; uploaded profile, business, Social Hub, and payment-receipt images; team roles and permissions; API and integration activity; approximate location or location selections used for local discovery; and technical information needed to operate and secure the service.
How we use information
We use information to provide accounts, public profiles, bookings, classes, memberships, team workspaces, the Social Hub, and developer integrations; share transaction details with the business selected by the customer; process or verify payments; send requested communications; personalize local discovery; provide support; measure and improve the service; prevent fraud and abuse; maintain security; and comply with legal obligations.
Zoom integration
When a business user chooses to connect Zoom, EZBookPlus receives authorization tokens and limited Zoom account information needed to identify the authorized user and create, view, update, or delete that user's meetings for scheduled appointments. OAuth tokens are encrypted at rest and used only by secure server-side functions. EZBookPlus does not request access to Zoom recordings, transcripts, chat messages, or unrelated meetings. Users may disconnect Zoom in EZBookPlus or remove the app in Zoom.
Text messaging privacy
When a customer voluntarily opts in, EZBookPlus uses the mobile number only for the appointment confirmation and reminder messages described at the point of consent. We may provide mobile information to messaging vendors solely to deliver and support those requested messages. The customer may reply STOP to cancel or HELP for help.
Service providers and appointment businesses
We may disclose information to the business a customer chooses to book or join, authorized members of that business’s team, and vendors that perform services for EZBookPlus, such as hosting, database, email, payment, fraud-prevention, analytics, and communications providers. Public business profiles, reviews, and Social Hub content are visible according to the feature’s settings. Third-party websites using an authorized EZBookPlus integration receive only the information needed for the requested experience. Service providers may use information only to provide their services or as required by law. We do not sell personal information.
Data security and retention
We use administrative, technical, and organizational safeguards designed to protect information. We retain information for as long as reasonably necessary to provide the service, maintain business and consent records, resolve disputes, prevent fraud, and meet legal obligations.
Your choices
SMS consent is optional and is not a condition of booking, purchase, or service. Customers can decline the SMS checkbox and still complete a booking. To stop text messages, reply STOP. Account and appointment communication preferences may also be changed in the service where available. Users may edit public profile information, remove their own Social Hub content where the feature allows it, or contact us to request access to, correction of, deletion of, or a copy of their personal information, subject to applicable law and required record retention.
Contact
Questions or privacy requests may be sent to support@ezbookplus.com.
See also the EZBookPlus Text Messaging Terms.